My Profile

How staff view their own profile and request updates from their admin.

What is My Profile?

My Profile is your personal information page. It shows the details your admin has recorded for you — contact information, emergency contact, skills, and availability preferences.

You cannot edit this information directly. If anything needs updating, use the Request a profile update form to send your admin a message.

Viewing your profile

Go to My Profile in the bottom navigation bar (mobile) or the sidebar (desktop).

Your profile is divided into four sections:

Contact Details

• Phone number
• Home address

Emergency Contact

• Emergency contact’s name
• Their phone number
• Their relationship to you (e.g. “Spouse”, “Parent”)

Skills & Qualifications

Displayed as tags — for example: First Aid, Forklift Licence, Barista Training.

Availability Preferences

Free-text notes your admin has recorded about your general availability — for example “Available Mon–Fri only” or “Prefers early shifts”.

Requesting a profile update

If any of your details are wrong or out of date:

1. Scroll to the Request a Profile Update section at the bottom of My Profile
2. Describe the changes needed in the text box — be as specific as possible
3. Attach any supporting documents if needed (e.g. a new qualification certificate)
4. Click Send request

Your admin will receive the message in their inbox and apply the changes. You’ll see the updated information the next time you visit My Profile.

Tips

• Keep your emergency contact details up to date — this information is used in case of a workplace emergency
• If you have new qualifications or certifications, request an update so they appear in your skills list and are visible to your admin when rostering
• The message you send through the request form is saved in the app’s messaging system — both you and your admin can refer back to it